Clearwave

About Us

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  • In business since 1996, Clearwave Communications has become a new-generation communications company offering a complete package of telecommunications services for business and residential users, including a full-suite of voice solutions, high-speed data and Internet access and Internet services-all from one source, on one easy-to-understand bill, with just one number to call for all your needs. Not just another reseller, Clearwave Communications is a facilities-based service provider that owns and manages its own network equipment, which means more responsive and reliable service for you. In addition to our full line of Clearwave voice and data services, we offer a number of other products and services that help people communicate or improve their quality of life.

     

     

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    Clearwave will meet the demand for connectivity in the rural markets we serve by offering a diverse choice of voice and data solutions. By deploying our own next generation communication network and providing superior customer support, Clearwave will be the “Clear Choice” for your residential and business communication needs today and in the future.

     

    Get in touch1-877-552-9283

     

     

  • Scott Riggs – President

    Mr. Riggs currently resides in Norris City, Illinois with his wife and three children, he also has 2 grown children. In 1986, Mr. Riggs graduated from Ohio University with an undergraduate degree in business. Since 2001 he has served as President of Clearwave Communications. For almost four years, he was Regional Vice President of Sales for Telecorp PCS in Jackson, Mississippi as well as in Nashville, Tennessee. Prior to that, Mr. Riggs spent 6 and one-half years as the General Manager for Mercury Communications of Jackson, Mississippi. He managed an RSA for Illinois Cellular Telephone Company. He also served as Regional Manager for SuperAmerica (a division of Ashland Oil) managing seven Retail Convenient Stores with total P&L responsibilities.

    Ray Cagle – COO

    Mr. Cagle rejoined Clearwave in 2007 after spending a year as the Chief Operating Officer at Kite Networks, a wireless broadband and Municipal Wi-Fi service provider. Mr. Cagle resides in Marion, Illinois and is married with two sons. He earned a Bachelor of Science degree in Business Administration from the University of North Carolina. Mr. Cagle has been in the telecommunications industry since 1989. He was with Southwestern Bell Mobile Systems from 1989 to 1997, the last two years serving as Vice President and General Manager for Central Illinois. At Tritel Communications in Nashville, Tennessee he served as Regional Vice President for a year and a half and was General Manager of the Central Division for Skytel from 1999 to 2001. In June of 2003, Mr. Cagle became the Chief Operating Officer for Signatel Telephone Corporation in Fort Worth, Texas and assumed the additional responsibility of Chief Operating Officer for C5, Inc. in May 2004. Since 1999, Mr. Cagle has also been involved in consulting work for several firms through Knox Corporate Development, specializing in Strategic Planning and Management Process training. Mr. Cagle joined Clearwave Communications as Chief Operating Officer in June 2005.

    Jim Ide – CFO

    Jim Ide has been CFO of several publicly traded and private companies in the telecommunications industry, including Navini Networks, Next Level Communications (NASDAQ: NXTV), and Westec Acquisition Corp.  Earlier in his career, Jim spent over ten years at Motorola Inc. in various audit, manufacturing controllership, and financial capacities; including four years living in China as the senior operations controller during the greenfield startup Motorola’s China cellular phone business.  Jim began his career as an international auditor at Arthur Andersen & Co. in Chicago.  He is a CPA with a Bachelor’s degree from Gonzaga University in Accounting and Spanish (1985), and a Masters degree in International Management from the Thunderbird School of Global Management.  Jim joined Clearwave in June of 2014, and currently lives in Marion with his family. 

    Aaron Carian – CTO

    Aaron Carian lives in Harrisburg, IL. He graduated from Washington University in 2003 with a Bachelor of Science degree in Electrical Engineering. While at school he gained valuable experience working with the Business School IT department to help maintain their data network. Prior to coming to Clearwave in 2004, Aaron worked with various other small businesses and organizations to deploy manage and maintain data networks of various sizes. His work so far at Clearwave has included redesigning much of the voice and data networks for optimized speed and higher reliability and also greater scalability to allow quicker deployment of new services and new serving areas. 

    Michael J. Phalin – Vice President of Sales & Marketing

    Mr. Phalin and his wife and two sons live in Harrisburg, Illinois. He earned an undergraduate degree from Southern Illinois University in Liberal Arts, focusing on sales and marketing. Mr. Phalin worked at Northwestern Mutual Life Insurance Company while attending college and after as a licensed Agent from 1993-1995. He then entered into the wireless business as an Account Executive for Douglas Communications in Carbondale, Illinois. Mr. Phalin became the Indirect Sales Manager for Illinois Nine Cellular in Harrisburg, Illinois. He then went on to become the Director of Sales for Telecorp PCS in Jackson, Mississippi. In March 2001, Mr. Phalin assumed the role of Vice President of Sales & Marketing for Clearwave.

  • As a privately owned company, Clearwave does not have stock available to the public. Please contact Scott Riggs at sriggs@clearwave.com if you are interested in investing in our company.

  • Clearwave Communications is a facilities based CLEC which also owns & operates it's own fiber based network as well as providing local, long distance, data and Internet telecommunications services to residences and businesses throughout Southern Illinois. Clearwave is a progressive and growing company and has opportunities for skilled professionals to join the Clearwave team. We strive to attract and maintain the expertise necessary to be the preferred telecommunications provider in the region by offering rewarding opportunities in technical fields, sales, and customer service.

    Clearwave Communications offers a competitive compensation package based on skill level and performance. Certain positions offer additional incentives for outstanding team and individual contributions. In addition, our employees benefit from a great corporate environment, employee benefits to include life and health insurance, paid vacation and company holidays, 401k with matching company contributions and profit sharing, and the opportunity to live and work in a healthy, relaxed rural environment.

    If you are interested in employment at Clearwave Communications please email resumes to: jobs@clearwave.com Clearwave Communications is an Equal Opportunity Employer.

    Clearwave is currently accepting resumes for positions in the following departments:

     

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    Corporate Headquarters

     2 N. Vine St. Floor 3
     Harrisburg, IL
     (618) 294-8000

    Harrisburg Sales Office

     404 Seright St.
     Harrisburg, IL
     (618) 294-9800

     

     

    Shiloh Sales Office

     1095 N. Green Mount Rd.
     Shiloh, IL 62221
     (618) 294-8000

     

  • Healthcare

      Our entire business model relies on the Clearwave network. Their PRI telephone service has provided us with superb features for our workers at a great price to our organization. Their customer support has been quick to fix any data line issues we have and at keeping us informed of the problem and the solution timeline. Anytime, after hours or during busy times, we have a number we can call and get through. CRHPC looks forward to many years of a business relationship with Clearwave.

    Jason Rolla- IT Manager
    Christopher Rural Health, Christopher

     

     

    Television Station

    We have been with Clearwave Communications since 2008 and their service has been exceptional. When a lightning strike knocked out all of our communications, they were here that day replacing damaged equipment to get us back on the air quickly. You can’t go wrong with Clearwave.

    Patrick Victoria Jr.- Chief Engineer
    WSIL-TV, Carterville

     

     

     

    Community College

    In our first meeting they explained how they could provide better service and save us money. They did this and then some. The fact that we can call and actually communicate with an individual instead of the automated support of other companies is a plus. Clearwave has always provided terrific service in a professional manner.

    Chris Clark- MIS Director
    Shawnee Community College, Ullin

     

     

    Auto Dealer

    Clearwave provides our telephone and internet access. These are very important services for our company. They have gone above and beyond in helping us assess our needs, install what we needed, and followed up with any problems that arose. Anytime, after hours or during busy times, we have a number we can call and get through. Our concerns are always addressed and promptly resolved--something that is very much appreciated on our part.

    Not only is their service great, the cost savings have been substantial also. Their analyst worked with our computer system representative to provide our business with a system that works effectively and efficiently.

    Jim Hayes
    Jim Hayes, Inc., Harrisburg

     

     

    Healthcare

    Clearwave has enabled Primary Care Group to stay current with the demanding advances of communication technology. Our practice has doubled in size the past five years. As our telecommunication needs have grown with our practice, Clearwave has been with us every step of the way identifying and enhancing critical issues. With today's demand for reliable communications, Clearwave has provided impeccable customer service that has been vital to the growth of our practice. Clearwave's outstanding customer service allows Primary Care Group to do what we do best- taking care of patients.

    Michelle Boatright- Administrator
    Primary Care Group, Harrisburg

     

     

     

    Healthcare

    Last summer we moved our practice and more than doubled in size. When we did this, we needed phone and Internet service that could keep up with our growing needs. Clearwave Communications helped us set up all our phone lines and answering services and coordinated our numerous computers in our Internet network. Without a reliable phone and internet service, our reliable service would quickly come to a halt. Any issues we have had, while few and far between, have been dealt with promptly and pleasantly.
    Our Clearwave service helps us on every level, from receiving our patient calls and staying in contact with our referring doctors, to researching the most innovative healthcare technology and techniques available to us every day. With Clearwave giving us such great service, we can continue giving Harrisburg great service with ease.

    Brian K. Hester, D.C.
    Integrated Health of Southern Illinois

     

     

    Retail

    Over the years, we have dealt with several different phone and internet companies. Clearwave is by far the best we have ever done business with. They are prompt, always follow through with what they say, and they have customer service that is second to none. We are very pleased that we chose to use their services. It has been a pleasure.

    LeAnn Drone & Julie Heiple
    Wright Do-it Center, Murphysboro

Broadband Project

In Aug 2010, Clearwave, as part of the Illinois Broadband Opportunity Partnership (IBOP), received one of only a handful of grants awarded by the National Telecommunications & Information Administration's (BTOP) program.
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Click here for Broadband Project

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